Hi I have been in France for a while, broke my mobile and couldn't use it. I have spar...

GetHuman-stevehef's Account access issue with Vodafone (UK) from July 2020

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The issue in GetHuman-stevehef's own words
Hi I have been in France for a while, broke my mobile and couldn't use it. I have spare nokia phones, have been unable to access calls and other services even when the sim is detected in these phones. I have now also put the sim in to another apple smart phone and the same problem. Basically I am being told no service. I have been unable to travel until now, due to restrictions. I am waiting to have some work done on my vehicle, so getting back to the UK is a little in the future, for me to receive a new sim at my home address. Are you able to check my sim and account to confirm the sim should be operational? and my current credit position? Please make appropriate steps to stop automatic bundle purchases while i am unable to use the service. this is my number *********** many thanks Steve Heffernan

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Vodafone (UK)

Account access issue
Reported by GetHuman-stevehef
Jul 9th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 666 others
0 customers following this

Timeline

GetHuman-stevehef started working on this issue
Jul 9th 11:36am
GetHuman-stevehef indicated the issue is not fixed yet.
Jul 9th 11:37am
GetHuman-stevehef indicated the issue is not fixed yet.
Aug 7th 11:15am