I was going to change broadband and mobile to Vodafone but my current provider matched...

GetHuman-pworgan's Cancel order issue with Vodafone (UK) from May 2020

Help with my Vodafone (UK) issue
The issue in GetHuman-pworgan's own words
I was going to change broadband and mobile to Vodafone but my current provider matched the deal. I have cancelled the broadband but cannot get through to cancel the phone.

GetHuman-pworgan did not yet indicate what Vodafone (UK) should do to make this right.

How GetHuman-pworgan fixed the problem
Went online chat, which I had done before and been told to ring *** because I was in the cooling off period, chatted with a different person and within *mins I had my PAC Code!!
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Vodafone (UK)

Cancel order issue
Reported by GetHuman-pworgan
May 6th, 2020 - 9 months ago
Fixed
GetHuman-pworgan shared how to fix
Seen by 6 customers so far
Similar issue to 572 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
4 digit PIN

Timeline

GetHuman-pworgan started working on this issue
May 6th, 2020 7:34am
GetHuman-pworgan confirmed the issue is fixed. Hooray!
May 6th, 2020 12:25pm
GetHuman-pworgan confirmed the issue is fixed. Hooray!
May 7th, 2020 7:19am

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