I rang Vodafone to cancel my new monthly sim and was initially told it wasn't Vodafone...

GetHuman1618815's customer service issue with Vodafone (UK) from November 2018

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The issue in GetHuman1618815's own words
I rang Vodafone to cancel my new monthly sim and was initially told it wasn't Vodafone's responsibility and that as Carphone Warehouse provided the sim it was CW responsibility. CW told me to call Vodaphone to cancel. The sim has never been activated by me and the number *********** (sim code ********************). Eventually I was told the matter would be reffered to another Vodafone Dept but I still have no confirmation that sim * month contract was cancelled on **nd November ****. The sim has never be activated or used. My name is Stuart Mitchell, address, *** Myreside Street, Glasgow G** *DX. Date of Birth **********. Please confirm that the sim contract has been cancelled
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Vodafone (UK)

Customer service issue
Reported by GetHuman1618815
Nov 24th, 2018 - 10 mons ago
I have an issue with Vodafone (UK) too
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Account number
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4 digit PIN
Timeline
GetHuman1618815 started working on this issue
Nov 24th, 2018 9:55pm
GetHuman1618815 indicated the issue is not fixed yet.
Nov 24th, 2018 9:57pm