I am disgusted with Vodafone. After my contract finishing in **** and my amount being c...

GetHuman829581's customer service issue with Vodafone (UK) from June 2018

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The issue in GetHuman829581's own words
I am disgusted with Vodafone. After my contract finishing in **** and my amount being clear I recently found an amount on my credit report that said I owed Vodafone money even though I believed was up to date as never been chased for money. This has now impacted on me getting accepted for a mortgage so has caused a lot of upset. *I spoke to someone on live chat who informed me my account is clear and will contact credit agency to rectify this. However today it is still sitting there as a defaulted account even though am paid up to date
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Vodafone (UK)

Customer service issue
Reported by GetHuman829581
Jun 28th, 2018 - a yr ago
I have an issue with Vodafone (UK) too
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Seen by 6 customers so far
Similar issue to 111 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
4 digit PIN
Timeline
GetHuman829581 started working on this issue
Jun 28th, 2018 3:51pm
GetHuman829581 indicated the issue is not fixed yet.
Jun 30th, 2018 7:27am