I've left Germany at * month ago and I did everything that they asked me.. I have sent...

GetHuman2605913's customer service issue with Vodafone (Germany) from March 2019

2 views
 | 
455 similar
 | 
0 following
Help with my Vodafone (Germany) issue
First: share to improve GetHuman2605913's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2605913's next move: talk to Vodafone (Germany) when they open.
Vodafone (Germany)'s call center is closed now. We will send GetHuman2605913 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2605913 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman2605913's own words
I've left Germany at * month ago and I did everything that they asked me.. I have sent a letter describing why I leaving the country and a prove of that!!! *They told me that was canceled and that I didn't have to pay a extra fee for that.*In February I receive a letter saying that I needed to pay a extra fee for the cancellation, a friend has notified me because she got the message thanks to God, then I paid for the cancellation fee and now the Vodafone has again charged me for my number as is active but is suppose to not be!!*I want to cancel this **** number I don't live in Germany and doesn't make any sense for to pay for this service!!!!!!!!*Worst company ever they don't respect the customer at all.
GetHuman2605913 did not yet indicate what Vodafone (Germany) should do to make this right.
I have an issue with Vodafone (Germany) too
How GetHuman2605913 fixed the problem
We are waiting for GetHuman2605913 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vodafone (Germany)'s attention and get better help faster. Tap below to get started.
Having Vodafone (Germany) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2605913 fixes it.
This email address isn't valid

Vodafone (Germany)

Customer service issue
Reported by GetHuman2605913
Mar 27th, 2019 - a mon ago
I have an issue with Vodafone (Germany) too
Not resolved
Seen by 2 customers so far
Similar issue to 455 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2605913 started working on this issue
Mar 27th 6:53pm