I have a post paid sim card from O* and my contract runs for * years. I have ordered vo...

GetHuman-pjasper's customer service issue with Vodafone (Germany) from October 2018

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The issue in GetHuman-pjasper's own words
I have a post paid sim card from O* and my contract runs for * years. I have ordered vodafone internet for my home and called Vodafone customer care regarding this matter. The customer care employee informed me that I get a Vodafone sim card which, i can use it for free till my contract from O* terminates. But, when I inquired about this in vodafone shop, I got to know that I could use the Vodafone sim card for null tariff only for six months and then. I have to pay €** per month. Since, I don't use much and I already have a contract with O*, I don't want this offer and I would like to cancel this contract with vodafone. *The details of the vodafone sim card are *Kundennummer: **********Rufnummer: *************

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Vodafone (Germany)

Customer service issue
Reported by GetHuman-pjasper
Oct 6th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 243 others
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Timeline

GetHuman-pjasper started working on this issue
Oct 6th, 2018 12:42pm