My Kundennr is ************ my name is Ibrahim Taleb, my DSL contract ended in...

GetHuman-talebib's customer service issue with Vodafone (Germany) from September 2018

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The issue in GetHuman-talebib's own words
My Kundennr is ************ my name is Ibrahim Taleb, my DSL contract ended in **.**.****. I sent back the Router back with Lieferschein nr **********. Vodafone has withdrew €**.** from my account but my monthly payment is only €**. I was told by recorded SMS that I would receive the cost of sending back the Router with Gutschrift of max. €*. Please return back to me €*.** * €* * €**.**
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Vodafone (Germany)

Customer service issue
Reported by GetHuman-talebib
Sep 27th, 2018 - 3 mons ago
I have an issue with Vodafone (Germany) too
Fixed
Seen by 1 customer so far
Similar issue to 210 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-talebib started working on this issue
Sep 27th 8:55pm
GetHuman-talebib indicated the issue is not fixed yet.
Sep 27th 8:57pm