Purchased a callya DATA pack from Vodafone Frankfurt on ********.*Paid ** euros for * m...
GetHuman-cobble's customer service issue with Vodafone (Germany) from June 2018
Help with my Vodafone (Germany) issue
The issue in GetHuman-cobble's own words
Purchased a callya DATA pack from Vodafone Frankfurt on ********.*Paid ** euros for * mths and plan was to automatically pay ** euro each month. Was assured the pack would work throughout EU.*I am now in Portgugal and first month has been used and still have ** euros credit but not able to connect to the Internet. The credit is not being automatically used to pay for the next month.*I need this to be fixed please.*Vodafone Germany website is only in German so I can't use it because I don't speak German. I don't have a phone package with calls just data.
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