I have been charged for Game Mine, at R***.** per month. I am ** yrs old, I do not play games on my phone, and I never agreed to have monies added to my account. I have no grandchildren who could have signed up for this. I use my phone for business and private use only. I want this Game Mine removed from my phone, and I want a refund of the monies paid, as it was billed illegally.
They don't realise how frustrating it is to be unable to speak to a human, their telephone numbers refer to robots, bots, and Tobi, who can't assist. Waste of time.
I want all the monies back , deducted without permission, and an apology would be nice !!!!!
** years I have been a customer, and I didn't expect to have both phone accounts to be debited with these fraudulent games