Before contacting them, items GetHuman2595157 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman2595157's own words
My data contract was upgraded fraudulently and was turned into a cellphone deal *the number ********** then l sent the necessary documents to the fraud department but noone contacted me the ref number : EC-*KVX-***F*Q*last someone called and explained the results of the investigation and said the issue was resolved and l have been getting the original **GB from January and since the sim card stays in a pocket router i didn't know the issue was resolved and l could use the router again*So l put in another request to have the data contract resume on * April and i will start paying from * April going forward ref number *-**************
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