Vodacom Customer Service

Contact Vodacom & solve common issues

Use Vodacom's Phone Number

Vodacom's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Vodacom. Below you will also find the phone and non-phone-based contact information we've gathered.

Vodacom: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Vodacom.
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Contacting Vodacom customer support

Below you can compare and contrast the 4 ways to contact Vodacom by looking at which ones are the fastest and which ones other customers recommend the most for solving Vodacom customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Vodacom across the following channels: Phone, Email, Chat, Web.

Phone number / contactWaitVotes
082111
Customer Service
59 mins32
vodacom@vvm.co.za
Customer Service
< 69 hrs12
Live Chat at help.vodacom.co.za
Customer Service
2 mins13
Online Help at help.vodacom.co.za
Customer Service
< 2 hrs100

Recent reasons customers contacted Vodacom:

Hi. My mother in law had a vodacom number. She went overseas and the number lapsed. She...
Hi I'm am unable to recieve otp pin and some phone calls doesn't come through can you...
My simswap did not process and i did it yesterday in the evening(**h**) and it is now...
I want to know how to reactivate a phone number that was a Pay as you Go. It was chang...
Plz help me get back my number I can recall only the first * digits and the last * digits
unable to send text to a certain number*that charges extra airtime per sms. It is a sit...
*-****************Id number **************Debit order date *st if each month R****Inves...
Good day *I am Ntombekhaya Ngxawe ***Can you please help me regarding the debit order...
Hi . My Sim card is requires a puk number and I don't have. Number *** *** **** *Card...
I would like for you to please confirm that my number ********** is on a prepaid and it...
What are differences between Air time and voice minute purchases. Which is best best option?
I need help with my Puk number which I have forgotten my cell number is ***********My n...
Iam having problem with network connection,I have data all the time,since am doing cour...
Dear Vodacom**I'm currently unemployed and would like to enter a pay arrangement to set...
My vodacom Sim card is not working, its been ten days now, contract Sim number ****l...

Help me with my issue

Does GetHuman work with Vodacom?

GetHuman does not work with Vodacom's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Vodacom at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Vodacom's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Vodacom at a Glance

Vodacom has 1 chat option
Vodacom has 1 customer email
Vodacom has 1 help forum
Vodacom has no twitter handle
Vodacom has no facebook page
Contact information overview

Contacting Other Companies

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