Good Day. I had taken out a vodacom contract with a * in * deal ( Samsung J* ) at the...

GetHuman-azharvaw's customer service issue with Vodacom from September 2018

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The issue in GetHuman-azharvaw's own words
Good Day. I had taken out a vodacom contract with a * in * deal ( Samsung J* ) at the GAME Store in Pavillion in December ****. Therefore in December **** my contract will expire.**Currently I am paying a total of R***.** for the * phones which includes R***.** airtime on the * fones *I would like to renew my contract BUT I would like to stay with a similar kind of plan due to budget constraints.*I have been receiving calls from other service providers, however, i am happy with Vodacom and would like to continue with Vodacom. Will it be possible for an agent to call (**********) or email me with similar offers or do i have to go to a Vodacom store to see what deals are available at a similar price.*Also how do i go about informing Vodacom to terminate my contract at the end of the contract in December **** should i opt for another service provider or switch to pre-paid.*Thanking you for your assistance and understanding

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Customer service issue
Reported by GetHuman-azharvaw
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 180 others
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GetHuman-azharvaw started working on this issue
Sep 14th, 2018 1:20pm