Good Day. I had taken out a vodacom contract with a * in * deal ( Samsung J* ) at the...

GetHuman-azharvaw's customer service issue with Vodacom from September 2018

2 views | 180 similar | 0 following
Help with my Vodacom issue
First: share to improve GetHuman-azharvaw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-azharvaw's next move: call Vodacom.
The best way to get your problem resolved is to tap the button below to start calling Vodacom. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-azharvaw may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-azharvaw's own words
Good Day. I had taken out a vodacom contract with a * in * deal ( Samsung J* ) at the GAME Store in Pavillion in December ****. Therefore in December **** my contract will expire.**Currently I am paying a total of R***.** for the * phones which includes R***.** airtime on the * fones *I would like to renew my contract BUT I would like to stay with a similar kind of plan due to budget constraints.*I have been receiving calls from other service providers, however, i am happy with Vodacom and would like to continue with Vodacom. Will it be possible for an agent to call (**********) or email me with similar offers or do i have to go to a Vodacom store to see what deals are available at a similar price.*Also how do i go about informing Vodacom to terminate my contract at the end of the contract in December **** should i opt for another service provider or switch to pre-paid.*Thanking you for your assistance and understanding

GetHuman-azharvaw did not yet indicate what Vodacom should do to make this right.

How GetHuman-azharvaw fixed the problem

We are waiting for GetHuman-azharvaw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vodacom's attention and get better help faster. Tap below to get started.
Having Vodacom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-azharvaw fixes it.
This email address isn't valid

Vodacom

Customer service issue
Reported by GetHuman-azharvaw
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 180 others
0 customers following this

Timeline

GetHuman-azharvaw started working on this issue
Sep 14th, 2018 1:20pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians