Requested from vodacom a paid up letter last week and this week. Everytime they tell me...
GetHuman-ancoefde's customer service issue with Vodacom from August 2018
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Requested from vodacom a paid up letter last week and this week. Everytime they tell me I'll get the letter within ** hours but then I receive nothing. I need this paid up letter urgently to update the credit bureaus...vodacom never updated the bureaus after I settled the account (contract) and this has a negative impact on my record with the bureau's. They tell my they did send the letter to me but I did not receive the paid up letter.
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