Dear Sirs,*I*m completely dissatisfied with your behaviour regarding my private and pay...

GetHuman-sancris's customer service issue with Vodacom from June 2018

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The issue in GetHuman-sancris's own words
Dear Sirs,*I*m completely dissatisfied with your behaviour regarding my private and pay as I go number (**********) as it*s the second time that you add unauthorized advertising to my incoming calls. I NEVER AUTHORIZED OR SIGNED ANYTHING THAT ALLOW YOU TO DO THIS ON MY PRIVATE NUMBER SO THIS KIND OF DOING IT*S COMPLETLY ILLEGAL AND ABUSIVE. ARE YOU GOING TO PAY ME TO USE MY NUMBER WITHOUT MY CONSENT TO ADVERTISE AND PROMOTE OTHER COMPANIES? WILL YOU GAVE ME MY SHARE OF THE REVENUE YOU EARN ON THE EXPENSES OF MY PRIVATE AND PAID FOR ME NUMBER? The first time I was warned by a colleague and I went to Sandton Mall to request the immediate end of it. It was assured to me that problem was solved and imagine went I found out that this ABUSIVE AND ILLEGAL ADVESERTING WAS STILL GOING IN MY PRIVATE PHONE. I WANT THIS SOLVE TODAY AND I WANT A WRITTEN REPLY TO THIS COMPLAIN TO MY PRIVATE EMAIL SANCRIS@HOTMAIL.COM.* If the problem is not solved immediately I will sue VODACOM and I will stop and cancel all my relations with VODACOM beside of spreading it all over social media. It*s a shame that a brand like vodacom use such schemes that just damage the company images and make it completely DUBIOUS . THIS A DISGUSTING AND HORRIBLE BEHAVIOUR BESIDE OF BEING ILLEGAL. I WANT THIS SORTED IMMEDIATELY.*Regards,*Sandra Gaspar*Sandton, * of June of ****

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Customer service issue
Reported by GetHuman-sancris
Jun 8th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 52 others
0 customers following this


GetHuman-sancris started working on this issue
Jun 8th, 2018 12:45pm

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