Please advise I have been with Vodacom since it began, I travel frequently and use roam...

GetHuman738021's customer service issue with Vodacom from June 2018

4 views
 | 
681 similar
 | 
0 following
Help with my Vodacom issue
First: share to improve GetHuman738021's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman738021's next move: call Vodacom.
The best way to get your problem resolved is to tap the button below to start calling Vodacom. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman738021 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman738021's own words
Please advise I have been with Vodacom since it began, I travel frequently and use roaming services which has never been an issue however recently my airtime is getting depleted within minutes.*I am on a contract however my airtime balance today which is the *st of June is zero ????*************Regards,**Norman McFadden
GetHuman738021 did not yet indicate what Vodacom should do to make this right.
I have an issue with Vodacom too
How GetHuman738021 fixed the problem
We are waiting for GetHuman738021 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vodacom's attention and get better help faster. Tap below to get started.
Having Vodacom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Vodacom email you?
This email address isn't valid
Follow this issue
See how GetHuman738021 fixes it.
This email address isn't valid

Vodacom

Customer service issue
Reported by GetHuman738021
Jun 1st, 2018 - 6 mons ago
I have an issue with Vodacom too
Not resolved
Seen by 4 customers so far
Similar issue to 681 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman738021 started working on this issue
Jun 1st 12:21pm