Hi**For almost a year we are experiencing the worst connectivity dropped calls, phone n...

GetHuman-cdutoit's customer service issue with Vodacom from May 2018

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The issue in GetHuman-cdutoit's own words
Hi**For almost a year we are experiencing the worst connectivity dropped calls, phone not registered on the network, calls going straight to voicemail, taking ages to make a call and just no connection for long periods in our town Piet Retief and especially close to our PNP on the N*. This is on my devices, Xiami, Samsung Galaxy * and Sony Xperia. I also use data on remote machinery and tracking devices experiencing the same problem. I switched over from MTN and regret the day I did that. I am aware of a lot of people complaining about this issue but never heard of any resolved results. We were informed of a new tower installed to help with the traffic, but that just worsened the problem. If we visit the major cities it is a breeze to use your mobile phone. I use prepaid.*I trust that Vodacom will make this right and come up with a resolution that is fair.
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Vodacom

Customer service issue
Reported by GetHuman-cdutoit
May 24th, 2018 - 6 mons ago
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GetHuman-cdutoit started working on this issue
May 24th 8:37am