I rally need to blow off steam, I have the following questions for Vodacom.***) Why is...

GetHuman-wilmava's customer service issue with Vodacom from May 2018

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The issue in GetHuman-wilmava's own words
Get my Broadband Modem to work ... I rally need to blow off steam, I have the following questions for Vodacom.***) Why is the data usage on my wi-fi more than on my broadband modem? Please do not insult my intelegence by advising me that the wi-fi is *g and the modem not as I had the same problem before *g was even invented.**) Why is it that I have a strong data signal on my phone and broadband modem but the signal on my wi-fi fluctuates and even disappears?**) Taking the above into consideration why is Vodacom discontinuing the broadband modem?**) I have been having problems with my broadband modem, the advise I received was get a new contract, Vodocom discontinued the broadband so get the new contract with more data on for your wi-fi? So it is going to cost me more to run my business? What about the signal flactuations causing loss of productivity, I do not know if there is a software clash on my current modem or if my sim needs to be swopped or if I need a new broadband modem, which is not an option anymore with Vodacom.**) I spend days at SARS where the signal is non existent on my Wi-Fi, not to mention that the battery runs out, causing loss of productivity as I work while waiting at SARS.**) I also tried to use my sim for my broadband in my wi-fi, guess what it is to big to fit into my wi-fi, so get a sim swop, will that mean once the broadband issue is resolved will i still be able to use the sim?**I would appreciate and honest answer to the questions raised and a workable solution with out it causing me an increase my expenses.
You do not get honest answeres
Answer my questions honestly, have a look at my problem with the broadband modem and come up with solutions without me having to incurr more costs.
* Years, not for the Broadband to be discontinued, dishonesty by taking it off the market when the Wi-Fi option uses more data.
Went to the shop to find out with a shock how Vodacom is trying to make extra money by discontinuing a product that is working fine.
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Vodacom

Wi-Fi - Broadband Modem
Customer service issue
Reported by GetHuman-wilmava
May 22nd, 2018 - 4 mons ago
I have an issue with Vodacom too
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Seen by 9 customers so far
Similar issue to 485 others
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Timeline
GetHuman-wilmava started working on this issue
May 22nd 8:34am
GetHuman-wilmava indicated the issue is not fixed yet.
May 22nd 9:40am
GetHuman-wilmava indicated the issue is not fixed yet.
May 22nd 9:43am
GetHuman-wilmava indicated the issue is not fixed yet.
May 22nd 9:52am
GetHuman-wilmava indicated the issue is not fixed yet.
May 22nd 1:43pm
GetHuman-wilmava indicated the issue is not fixed yet.
May 23rd 9:55am
GetHuman-wilmava indicated the issue is not fixed yet.
May 25th 10:51am