I rally need to blow off steam, I have the following questions for Vodacom.***) Why is...
GetHuman-wilmava's customer service issue with Vodacom from May 2018
Help with my Vodacom issue
The issue in GetHuman-wilmava's own words
Get my Broadband Modem to work ... I rally need to blow off steam, I have the following questions for Vodacom.***) Why is the data usage on my wi-fi more than on my broadband modem? Please do not insult my intelegence by advising me that the wi-fi is *g and the modem not as I had the same problem before *g was even invented.**) Why is it that I have a strong data signal on my phone and broadband modem but the signal on my wi-fi fluctuates and even disappears?**) Taking the above into consideration why is Vodacom discontinuing the broadband modem?**) I have been having problems with my broadband modem, the advise I received was get a new contract, Vodocom discontinued the broadband so get the new contract with more data on for your wi-fi? So it is going to cost me more to run my business? What about the signal flactuations causing loss of productivity, I do not know if there is a software clash on my current modem or if my sim needs to be swopped or if I need a new broadband modem, which is not an option anymore with Vodacom.**) I spend days at SARS where the signal is non existent on my Wi-Fi, not to mention that the battery runs out, causing loss of productivity as I work while waiting at SARS.**) I also tried to use my sim for my broadband in my wi-fi, guess what it is to big to fit into my wi-fi, so get a sim swop, will that mean once the broadband issue is resolved will i still be able to use the sim?**I would appreciate and honest answer to the questions raised and a workable solution with out it causing me an increase my expenses.
You do not get honest answeres
Answer my questions honestly, have a look at my problem with the broadband modem and come up with solutions without me having to incurr more costs.
* Years, not for the Broadband to be discontinued, dishonesty by taking it off the market when the Wi-Fi option uses more data.
Went to the shop to find out with a shock how Vodacom is trying to make extra money by discontinuing a product that is working fine.
I have an issue with Vodacom too
How GetHuman-wilmava fixed the problem
We are waiting for GetHuman-wilmava to fix the problem and share the solution with the rest of us customers.
Please help with my Vodacom issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.