Good day,**I have reported that we DO NOT receive any signal from vodacom where we live...

GetHuman-lizejack's customer service issue with Vodacom from May 2018

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Good day,**I have reported that we DO NOT receive any signal from vodacom where we live last year december **** already and it being * months later, KNOW ONE HAS CONTACTED ME WITH A SOLUTION as of yet!!! I have phoned how many times trying to get help and the consultant at the other end promises that someone will get back to me without happening!!! This is EXTREMELY!!!! frustrating as we are missing important phone calls and can also not make phone calls, no signal creates also a massive problem regarding doing eft banking etc. as we need to receive sms's with otm's and rvn no's to confirm payments which we are also missing!**We have been loyal vodacom clients for ** yrs (or rather since vodacom came to be) our accounts has always been paid and have supported vodacom generously over the years. I now expect the same courtesy from vodacom to solve this issue with the no signal problem. I know that vodacom can resolve this issue with a signal booster antenna.**My vodacom tel no: *** *** *****Herewith my reference number: **-****************GPS co-ordinates where we are expierencing the problem: ******'**.*"S *****'**.*"E*-**.******, **.********My patience have truly after * months reached their limits so I am asking you please PLEASE resolve this issue, if there is still no resolvement you will leave me no choice but to take this complaint to hellopeter and further websites.**Looking forward to your eager and speedy assistance.**Thank you and Friendly Regards*Lize
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Customer service issue
Reported by GetHuman-lizejack
May 15th, 2018 - 10 mons ago
I have an issue with Vodacom too
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Seen by 2 customers so far
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GetHuman-lizejack started working on this issue
May 15th, 2018 12:57pm
GetHuman-lizejack indicated the issue is not fixed yet.
May 15th, 2018 1:35pm