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Vivint Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Vivint.

What features does Vivint offer for home automation? Vivint offers a comprehensive range of features for home automation. Their system includes state-of-the-art technology to seamlessly... Read more

How long is the warranty for Vivint products? The warranty for Vivint products typically lasts for 120 days from the date of installation. This warranty covers any defects in materials... Read more

How much does a Vivint security system cost? The cost of a Vivint security system varies depending on several factors such as the equipment chosen, the level of monitoring service,... Read more

What happens if I move to a new home? Can I transfer my Vivint system? Yes, you can transfer your Vivint system to your new home. Vivint understands that life happens, and they have made it easy for you... Read more

Can I control my Vivint system from my smartphone? Yes, you can control your Vivint system from your smartphone. Vivint offers a convenient mobile app that allows you to remotely access... Read more

What happens if my Vivint equipment breaks or stops working? If your Vivint equipment breaks or stops working, you don't have to worry. Vivint offers a comprehensive warranty on all its equipment,... Read more

Do I need to sign a contract for Vivint services? Yes, in order to utilize Vivint's services, customers are required to sign a contract. The contract ensures that customers commit to... Read more

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Does GetHuman work with Vivint?

GetHuman does not work with Vivint's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Vivint at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Vivint's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!