I never received entry tickets to the event. My account was charged and the venue would...

GetHuman-redumski's Refund or cancel order issue with Vivid Seats from May 2021

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Order number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address
Top Tip from another customer
If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in. If you are looking for a refund for an order or item you bought from Frigidaire then you will need to email or call the company directly. If the item was bought from a third party company then you will need to contact them, not Frigidaire.
The issue in GetHuman-redumski's own words
I never received entry tickets to the event. My account was charged and the venue would not allow me in. They said I should have received tickets from the seller

GetHuman-redumski did not yet indicate what Vivid Seats should do to make this right.

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Vivid Seats

Refund or cancel order issue
Reported by GetHuman-redumski
May 7th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 264 others
0 customers following this

Timeline

GetHuman-redumski started working on this issue
May 7th 11:39pm

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