Vivid Seats Customer Service

Contact Vivid Seats & solve common issues

Use Vivid Seats's Phone Number

Vivid Seats's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Vivid Seats. Below you will also find the phone and non-phone-based contact information we've gathered.

Vivid Seats: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Vivid Seats.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Vivid Seats customer support problems.

Contacting Vivid Seats customer support

Below you can compare and contrast the 2 ways to contact Vivid Seats by looking at which ones are the fastest and which ones other customers recommend the most for solving Vivid Seats customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Vivid Seats across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-501-9983
Customer Service
6 mins408
Online Help at vividseats.com
Contact Us
< 10 hrs392

Recent reasons customers contacted Vivid Seats:

I purchased * tickets to an AJR concert. The tickets were never transferred to me and V...
I bought tickets for Disney on Ice February ** at **:**, I am unable to print them*can...
Ok I sold * sets of * tickets each to Olivia Rodrigo in New York City. For both shows I...
I order tickets for the Celebration Bowl, order * ********. I have not received my tic...
YOU HAVE OWED ME REFUND MONEY FOR * TICKETS THAT WERE CANCELLED IN MARCH ****. ALL I GE...
I ordered concert tickets back in **** and the concert was finally canceled in **** and...
cant retrieve our tickets that were canceled on april** **** donna summer musical con...
I cannot access the email that was linked to my Facebook so I can't access the tickets...
I want an itemized breakdown of all cost and information on how to access the protectio...
I ordered tickets for a basketball game several days ago . The tickets were supposed to...
the email address on my order was not correct for my order and i have not gotten any ty...
I WANT SOMEONE FROM VIVID SEATS TO CALL ME!!! ***-***-****
Just need confirmation of my ticket purchase from vividseats. They don't have my corre...
i sent tickets to a wrong email address
I purchased two tickets to a James Taylor concert at Fenway *Park, Boston, MA that was...

Help me with my issue

Does GetHuman work with Vivid Seats?

GetHuman does not work with Vivid Seats's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Vivid Seats at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Vivid Seats's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Vivid Seats at a Glance

Vivid Seats has no chat option
Vivid Seats has no customer email
Vivid Seats has 1 help forum
Vivid Seats has no twitter handle
Vivid Seats has no facebook page
Contact information overview

Answered on this page:

Can I change the delivery address for my tickets?
Are the tickets on Vivid Seats guaranteed to be authentic?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!