I live in Iowa and inadvertently ordered tickets to Mpls where I am from .*I can’t talk...

GetHuman-oakmonth's customer service issue with Vivid Seats from October 2019

Help with my Vivid Seats issue
The issue in GetHuman-oakmonth's own words
I live in Iowa and inadvertently ordered tickets to Mpls where I am from .*I can’t talk to agent . I can’t sell the tickets as I just found out they ship out * days before the concert .*Either I need a refund or I need my tickets now to resell them .*There was nothing on the site I read about getting tickets right before the concert

GetHuman-oakmonth did not yet indicate what Vivid Seats should do to make this right.

How GetHuman-oakmonth fixed the problem
I ordered tickets for May ** , **** by mistake . So I thought maybe I could sell them . Wrong , the tickets won’t ship until May ** , ****. *I screwed up. I was looking online and had no clue the tickets were being assessed at *** plus another ***.** a piece service charge .*It’s in Minnesota I live in Des Moines , Iowa.
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Vivid Seats

Customer service issue
Reported by GetHuman-oakmonth
Oct 16th, 2019 - a year ago
Fixed
GetHuman-oakmonth shared how to fix
Seen by 4 customers so far
Similar issue to 1607 others
0 customers following this
Items needed
Order number
Name on Account
Email on account
Event name and time
Phone number on account
Current address
Home and billing address

Timeline

GetHuman-oakmonth started working on this issue
Oct 16th, 2019 7:45pm
GetHuman-oakmonth confirmed the issue is fixed. Hooray!
Oct 16th, 2019 7:47pm

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