exchange tickets purchased today for *.**.** for *.**.** less than *.* hours ago

GetHuman-dvbottin's customer service issue with Vivid Seats from December 2018

3 views
 | 
399 similar
 | 
0 following
Help with my Vivid Seats issue
Did that get it fixed?
Waiting to see if GetHuman-dvbottin fixed the issue with our suggestion.
The issue in GetHuman-dvbottin's own words
My name is Denise Botting my order numbers ******** and*********total ** tickets to see "Wicked" Pantages theater on the **, I need the tickets for the **th, I am a senior citizen, and can not read tiny print saying no exchanges, I cannot sell tickets, I have contacted numerous people in your telephone office and have contacted my bank since the purchase is less than *hours, to dispute the purchase...I would like Vivid tickets o exchange the tickets for tickets *:** on *.**.**, since my bank tells me the payment is pending, the bank will be contacting you also, Time is of the essence, I live on a fixed income, I do want tickets to this event in the center
GetHuman-dvbottin did not yet indicate what Vivid Seats should do to make this right.
I expect if something is non refundable, buyer is responsible for selling their own tickets should be posted*same area, same font size as ***% Satisfaction, not unreadable font at the end of the transaction, which I have yet to see. Nothing should be non refundable in less than ** hours your the vendor...Not HUMANE
If vivid tickets wouldn't exchange the tickets, those that can attend the Saturday Event, I will have to absorb the loss, a single parent now retired who'd like to provide a family event for Xmas presents.
I have an issue with Vivid Seats too
How GetHuman-dvbottin fixed the problem
We are waiting for GetHuman-dvbottin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vivid Seats's attention and get better help faster. Tap below to get started.
Having Vivid Seats issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dvbottin fixes it.
This email address isn't valid

Vivid Seats

A family of ** tickets purchased for Xmas presents above order numbers ordered less than *.* hrs ago for *.**.** exchange for set of ** same location all in isle *.**.** M
Customer service issue
Reported by GetHuman-dvbottin
Dec 7th, 2018 - 6 mons ago
I have an issue with Vivid Seats too
Fixed
Seen by 3 customers so far
Similar issue to 399 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Name on Account
Email on account
Event name and time
Phone number on account
Current address
Home and billing address
Timeline
GetHuman-dvbottin started working on this issue
Dec 7th, 2018 2:23am
GetHuman-dvbottin indicated the issue is not fixed yet.
Dec 7th, 2018 2:24am