I purchased instant download tickets for raiders vs Steelers for dec. *th my order numb...

GetHuman1702616's customer service issue with Vivid Seats from December 2018

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The issue in GetHuman1702616's own words
I purchased instant download tickets for raiders vs Steelers for dec. *th my order number is ********. My name is ana jurka my billing address is **** cascada cor cooper city fl, ***** *When I first purchased them I needed to send u verification and I did that then I recieved the email with my tickets. Now that I'm signing in and checking them again it says that I have no up coming events and there's no previous orders. So where did my tickets go? I have the receipt and email confirming I got them so where are they???
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Vivid Seats

Customer service issue
Reported by GetHuman1702616
Dec 6th, 2018 - 6 mons ago
I have an issue with Vivid Seats too
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Seen by 4 customers so far
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Timeline
GetHuman1702616 started working on this issue
Dec 6th, 2018 3:53pm