I am so upset to find out you have attached to my account James Taylor tickets. I never...

GetHuman-docsilve's customer service issue with Vivid Seats from November 2018

354 similar
0 following
Help with my Vivid Seats issue
First: share to improve GetHuman-docsilve's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-docsilve's next move: talk to Vivid Seats when they open.
Vivid Seats's call center is closed now. We will send GetHuman-docsilve a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-docsilve may need:
Order number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address
The issue in GetHuman-docsilve's own words
I am so upset to find out you have attached to my account James Taylor tickets. I never order any such event. How did you charge me for this? I did not request any tickets for James Taylor. I have tried to get a real person on the phone tell me how to talk to you and fix this issue or I will report you as fraudulent. Please someone should answer phone. My name is Darlene Silvernail* *** *******
GetHuman-docsilve did not yet indicate what Vivid Seats should do to make this right.
I have an issue with Vivid Seats too
How GetHuman-docsilve fixed the problem
We are waiting for GetHuman-docsilve to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vivid Seats's attention and get better help faster. Tap below to get started.
Having Vivid Seats issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-docsilve fixes it.
This email address isn't valid

Vivid Seats

Customer service issue
Reported by GetHuman-docsilve
Nov 24th, 2018 - 10 mons ago
I have an issue with Vivid Seats too
Not resolved
Seen by 4 customers so far
Similar issue to 354 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-docsilve started working on this issue
Nov 24th, 2018 10:54pm