I purchased two tickets to Billie Eilish at Soma San Diego on Saturday November **. Aft...

GetHuman1322109's customer service issue with Vivid Seats from October 2018

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The issue in GetHuman1322109's own words
I purchased two tickets to Billie Eilish at Soma San Diego on Saturday November **. After purchasing, i went to the venue’s website- Soma San Diego, which explicitly states their strict policy of not accepting tickets purchased from anyone besides themselves and I do not want to risk my tickets not being accepted at the door. I would like request to exchange these tickets for the Los Angeles show at the Fonda Theater on Friday, November **. I have tried calling several times and have had no luck speaking with a person. Please email or call back as soon as possible at **********.**Thank you,*Hailey*A*****@***.com****-***-****
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Vivid Seats

Customer service issue
Reported by GetHuman1322109
Oct 11th, 2018 - a mon ago
I have an issue with Vivid Seats too
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Seen by 3 customers so far
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GetHuman1322109 started working on this issue
Oct 11th 10:06pm