I ordered my tickets online through you guys and it showed that they were VIP. I receiv...

GetHuman-hirconst's customer service issue with Vivid Seats from June 2018

Help with my Vivid Seats issue
The issue in GetHuman-hirconst's own words
I ordered my tickets online through you guys and it showed that they were VIP. I received my tickets today and it doesn't show VIP on the tickets at all. I just wanted to make sure that what I paid for is what I got. Please investigate this asap to resolve issue.. this even is June **th the order I.D. *********
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Vivid Seats

Customer service issue
Reported by GetHuman-hirconst
Jun 7th, 2018 - 5 mons ago
I have an issue with Vivid Seats too
Fixed
Seen by 7 customers so far
Similar issue to 660 others
0 customers following this
Items needed
Order number
Name on Account
Email on account
Event name and time
Phone number on account
Current address
Home and billing address
Timeline
GetHuman-hirconst started working on this issue
Jun 7th 3:25am
GetHuman-hirconst indicated the issue is not fixed yet.
Jun 8th 10:11pm
GetHuman-hirconst indicated the issue is not fixed yet.
Jun 8th 10:11pm
GetHuman-hirconst indicated the issue is not fixed yet.
Jun 10th 9:31am
GetHuman-hirconst indicated the issue is not fixed yet.
Jun 11th 10:21pm