The data in your website is incorrect, misleading and damaging for me and my patients...
GetHuman-drpanov's customer service issue with Vitals from January 2019
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The issue in GetHuman-drpanov's own words
The data in your website is incorrect, misleading and damaging for me and my patients. The * reviews are not verified and are anonymous. That is anybody - a patient, a friend, a competitor, ex-spouse, neighbor can post whatever they please with no legal consequences for them. But you are definitely liable. Therefore, giving a tribune to people who cannot be verified is irresponsible and liable. Not to mention HIPPA prevents doctors to be able to respond in any way to a review. As you see the reviewers even do not bother to leave a meaningful review for the reasons for their rating (regardless good or bad). I have never authorized your site to represent me or my practice in any way. As a result most the information about the practice is incorrect and misleading including the location that has never been where you indicate. That also renders the reviews false because no patient even been see to such a location. Bulling me to log in in order to correct information and participate in your website is a blackmail. Therefore, if you don't remove any information about me and my practice from your website I will consider your actions as malicious and will initiate legal actions against your site. As we've discussed with my colleagues and see the overwhelming bad reviews from doctors about your site it seems that it will be a class action suite against you if that is not corrected ASAP.
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