There is a review on my page that is absolutely false. The review was not even written...

GetHuman1836078's customer service issue with Vitals from December 2018

15 views | 18 similar | 0 following
Help with my Vitals issue
First: share to improve GetHuman1836078's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Vitals help.
The issue in GetHuman1836078's own words
There is a review on my page that is absolutely false. The review was not even written by a patient, even though she lists herself as a "verified patient". What she is claiming is not true, in summary stating I assaulted her ** y*o daughter and I continued to forcefully examine her despite her yelling at the top of her lungs to stop. This would actually be a criminal act if true! If such an egregious event happened you would think she would have complained to our office manager or filed a report with the police! It is absolutely defamation of character and may easily be deterring patients from coming to my office! I have read their terms of use page multiple times and this is clearly a violation. I plan to pursue legal counsel, but I would first like to talk to a representative from vitals.com to see if this can easily be rectified by removing the false review that a family member, not even a patient posted.

GetHuman1836078 did not yet indicate what Vitals should do to make this right.

How GetHuman1836078 fixed the problem

We are waiting for GetHuman1836078 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vitals's attention and get better help faster. Tap below to get started.
Having Vitals issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1836078 fixes it.
This email address isn't valid

Vitals

Customer service issue
Reported by GetHuman1836078
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 18 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman1836078 started working on this issue
Dec 26th, 2018 11:00pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians