Issue: Edit my review: "They MAKE the patients and NOT cure them".**Hello,**I am Fenil...

GetHuman-fenil's customer service issue with Vitals from November 2018

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The issue in GetHuman-fenil's own words
Issue: Edit my review: "They MAKE the patients and NOT cure them".**Hello,**I am Fenil Shah and on Nov *th ****, I wrote a review about Dr. Girish Pore of Atlanta Gastroenterology Associates Alpharetta GA. The review title was: "They MAKE the patients and NOT cure them". The title is ok but please change my review comment to: **"Dr Girish Pore, of Atlanta Gastroenterology Associates Alpharetta GA prescribed several tests and a huge amount was billed. In my opinion, the diagnosis done was ambiguous and ineffective. I was going through a tough time and felt exploited.**) Staff: His staff was extremely nasty, incoherent and probably trained to avoid the patients since this is what his assistant Adrianel Mondy told me: "You keep calling here every other day complaining about your pain". When I told her I was there a week ago, she said "weekend doesn't count and Monday was a holiday".***) They will NEVER follow up with the test results until you give them a call and ask them about it. On the call, first you have to face their anger and then their ignorance.***) Online Portal: Also they have a portal that is supposed to connect you to the doctor except it just doesn't work as you never get a response for Dr. Pore himself and upon bringing this to their attention, this is their response: "I am doctor's assistant and I am not responsible for that".**I am still paying bills one after the other and I am not done yet. This is the place where they MAKE the patients and NOT cure them. Stay away from this place."****I noticed that there is no way of editing or even removing this review. Please try providing a facility to edit the review if possible.

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Vitals

Customer service issue
Reported by GetHuman-fenil
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 8 others
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GetHuman-fenil started working on this issue
Nov 5th, 2018 4:41am

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