I have been trying to get someone on the line to help me with my order which I initiate...

GetHuman-mlhp's Track an Order issue with VitalChek from April 2021

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Before contacting them, items GetHuman-mlhp may need:
Name, Order number, Email address, Billing address, and Phone number
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-mlhp's own words
I have been trying to get someone on the line to help me with my order which I initiated on *******. I order a certified copy of my birth certificate. Received it and found that the middle name was not correct. Was told that I could have it amended. On ******, I submitted the required documents for amendment (copy of current drivers license, a certified copy of my marriage application, a copy of the wrong birth certificate, and the application to amend certificate of birth. I paid the amount of $**.** by Discover card. I have been getting emails telling me I need to send more documentation. My admendment order number is ********* Please help me to get this resolved. I need the amended birth certificate as soon as possible. AS of right now I have been on telephone hold with Vitalchek for ** minutes, which I have been before, to only get hung up on before getting to speak with a real person. Thank you in advance for getting back in touch with me at ***-***-**** or by my email.

GetHuman-mlhp did not yet indicate what VitalChek should do to make this right.

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How Do I Track My Order with Vitalchek?How Do I Track My Vitalchek Order?
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VitalChek

Track an Order issue
Reported by GetHuman-mlhp
Apr 12th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 2153 others
0 customers following this

Timeline

GetHuman-mlhp started working on this issue
Apr 12th 5:50pm
GetHuman-mlhp indicated the issue is not fixed yet.
Apr 13th 2:34am
GetHuman-mlhp indicated the issue is not fixed yet.
Apr 13th 2:36am

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