I purchased a birth certificate for my aunt in November and have been trying to speak w...

GetHuman5879789's customer service issue with VitalChek from March 2021

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The issue in GetHuman5879789's own words
I purchased a birth certificate for my aunt in November and have been trying to speak with someone for the past four months regarding my order. I have four different phone numbers for customer service and they all do the exact same thing. They leave you on hold for hours and no one answers. It's almost like vital check closed down and scammed all recent customers for their money. As of today when I enter the order number and pin it's saying my order has been expired. My aunt is an elderly person and needs this asap. I only place the order thinking this was a reliable company but I guess I was wrong. It's horrible for you guys to be taking advantage of people. I have been more than patient.

GetHuman5879789 did not yet indicate what VitalChek should do to make this right.

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How Do I Track My Order with Vitalchek?How Do I Track My Vitalchek Order?
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VitalChek

Customer service issue
Reported by GetHuman5879789
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2084 others
0 customers following this
Items needed
Name
Order number
Email address
Billing address
Phone number

Timeline

GetHuman5879789 started working on this issue
Mar 23rd 8:11pm

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