I have applied for two marriage certificates. *Order Number ********** was for a marria...

GetHuman5875611's customer service issue with VitalChek from March 2021

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The issue in GetHuman5875611's own words
I have applied for two marriage certificates. *Order Number ********** was for a marriage between myself, Susanne Elaine Pritchette and John Robert Kellogg, dated **-**-****. *The second, Order Number *********, was for a marriage between myself, Susanne Elaine Kellogg and Wallace Leroy Wood, dated **-**-****.**I faxed a Vital Records Authorization Form, Sworn Statement*Certificate of Acknowledgement, notarized by Kelly Kvasnika, on Friday, **-**-****, to ***-***-****. The Transmission Logs show they were received that same day at **:** and **:**, respectively.**As for Order Number *********, this was an aborted attempt to file an application. I hit the back button to look at a prior page and was dumped out. Thus I began again and submitted the above two applications. I should not be charged for this order.**I had responded accordingly to the emails I received from VitalCheck on **-**-****. My replies to each were sent **-**-****. I have again received emails today, **-**-****, that "Your request is currently on hold because the Sworn Statement*Certificate of Acknowledgement has not been received."**I wish to speak with someone in person to resolve this matter.**Thank you, Susanne Elaine (Pritchette, Kellogg) Wood****-***-****

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VitalChek

Customer service issue
Reported by GetHuman5875611
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 2086 others
0 customers following this

Timeline

GetHuman5875611 started working on this issue
Mar 22nd 9:29pm