I ordered ONE certified copy of my Birth certificate From Vital Check online. I did re...

GetHuman-phatlass's Dispute a Charge issue with VitalChek from May 2020

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The issue in GetHuman-phatlass's own words
I ordered ONE certified copy of my Birth certificate From Vital Check online. I did receive the one copy, however, I was charged for Two copies. This included shipping handling and process fees for two copies.*On April ** my Visa was charged $ **.** for the the ONE certified Birth certificate. All good. However on May ** my account was charged, $**.** for a second birth certificate. Vitalcheck deducted both from the card * I provided. I want them to reimburse my bank card for the second unordered, certified birth certificate at the cost of **.**. I did not order a second birth certificate. I look forward to seeing the $**.** returned to my bank account. **Thank you For your help*Vitalcheck has not responded.**Sheri Smith. (***) ***-********* N Holly Ct*Kansas City, MO *****

GetHuman-phatlass did not yet indicate what VitalChek should do to make this right.

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VitalChek

Dispute a Charge issue
Reported by GetHuman-phatlass
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 1164 others
0 customers following this

Timeline

GetHuman-phatlass started working on this issue
May 22nd, 2020 5:07pm
GetHuman-phatlass indicated the issue is not fixed yet.
May 23rd, 2020 12:57am
GetHuman-phatlass indicated the issue is not fixed yet.
May 23rd, 2020 1:05am
GetHuman-phatlass confirmed the issue is fixed. Hooray!
May 23rd, 2020 1:20am
GetHuman-phatlass indicated the issue is not fixed yet.
May 23rd, 2020 1:34am