Yesterday I order my sons birth certificate and did not see the option for me to get it...

GetHuman-sashaco's customer service issue with VitalChek from November 2019

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The issue in GetHuman-sashaco's own words
Yesterday I order my sons birth certificate and did not see the option for me to get it by regular mail and ended up paying **.** for shipment and I did not want to do that. I would like to get my **.** back and have it sent by regular mail. You all should not have the default for mailing set to ups shipping and so small in the corner. I also tried contacting yesterday right after through this same method after I saw the mistake and would like for you to get back with me soon.

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VitalChek

Customer service issue
Reported by GetHuman-sashaco
Nov 21st, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 1069 others
0 customers following this
Items needed
Name
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Email address
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Phone number

Timeline

GetHuman-sashaco started working on this issue
Nov 21st, 2019 7:02pm
GetHuman-sashaco indicated the issue is not fixed yet.
Nov 22nd, 2019 8:46pm