I ordered a legal copy of my birth certificate from Vitalchek and I was sent a copy or...

GetHuman-rickertb's customer service issue with VitalChek from March 2019

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The issue in GetHuman-rickertb's own words
I ordered a legal copy of my birth certificate from Vitalchek and I was sent a copy or my birth certificate that will not work for a legal document. I was so surprised as I paid a lot for this document and I was expecting a long form with a blue border that is printed on a heavier paper and has a number on the back. This is not what I received. For the money that I paid, I would like to have this sent. The other copy (short form) does me no good at all.
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VitalChek

Customer service issue
Reported by GetHuman-rickertb
Mar 12th, 2019 - 5 mons ago
I have an issue with VitalChek too
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Seen by 17 customers so far
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GetHuman-rickertb started working on this issue
Mar 12th 8:21pm