I placed an order on October **, **** for my father's death certificate - Order No...

GetHuman1697221's customer service issue with VitalChek from December 2018

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The issue in GetHuman1697221's own words
I placed an order on October **, **** for my father's death certificate - Order No. ********, with the expected processing time to be between **-** days. I still have not received anything from the NYC Dept. of Health, nor has the tracking number for the UPS package reflected that it has been sent. I tried calling the telephone number provided for the department of health, but *** can not give me an update on my order. I paid to have this processed because I was in need of the death certificate. I have been trying to avoid a trip to the Dept. of Health but it has become painfully clear that your services are problematic and the estimated delivery time is not at all accurate. Please let me know if your company has an actually relationship with the New York City department of health and how this issue is going to be resolve.*Thank you.
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Customer service issue
Reported by GetHuman1697221
Dec 5th, 2018 - 2 mons ago
I have an issue with VitalChek too
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GetHuman1697221 started working on this issue
Dec 5th, 2018 7:43pm