Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1697221's own words
I placed an order on October **, **** for my father's death certificate - Order No. ********, with the expected processing time to be between **-** days. I still have not received anything from the NYC Dept. of Health, nor has the tracking number for the UPS package reflected that it has been sent. I tried calling the telephone number provided for the department of health, but *** can not give me an update on my order. I paid to have this processed because I was in need of the death certificate. I have been trying to avoid a trip to the Dept. of Health but it has become painfully clear that your services are problematic and the estimated delivery time is not at all accurate. Please let me know if your company has an actually relationship with the New York City department of health and how this issue is going to be resolve.*Thank you.
GetHuman1697221 did not yet indicate what VitalChek should do to make this right.
I have an issue with VitalChek too
How GetHuman1697221 fixed the problem
We are waiting for GetHuman1697221 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.