i ordered a birth certificate and when i spoke to the lady about my order and she said...

GetHuman1638110's customer service issue with VitalChek from November 2018

1451 similar
0 following
Help with my VitalChek issue
Next: our robot will wait on hold for GetHuman1638110 to get a VitalChek rep on the line!
Always use the GetHuman Phone tocall VitalChek. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1638110's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1638110 may need:
Name, Order number, Email address, Billing address, and Phone number
The issue in GetHuman1638110's own words
i ordered a birth certificate and when i spoke to the lady about my order and she said that the name was richard brian bassano i said yes , but he had his name changed and i not knowing that the birth certificate does not she never told me that when i spoke toher or i would have made the change, however they charge me **.oo for a lte*ter stating they don't ave a richard brian bassano. when this could have been handled and i would not be out the money for they said no refund. which is to me a rip off . I feel that I have been ripped off and that it ins*e fair to pay **.oo dollars to look on a computer for records.
GetHuman1638110 did not yet indicate what VitalChek should do to make this right.
I have an issue with VitalChek too
How GetHuman1638110 fixed the problem
We are waiting for GetHuman1638110 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get VitalChek's attention and get better help faster. Tap below to get started.
Having VitalChek issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1638110 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1638110
Nov 27th, 2018 - 9 mons ago
I have an issue with VitalChek too
Not resolved
Seen by 10 customers so far
Similar issue to 1451 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1638110 started working on this issue
Nov 27th, 2018 4:47pm