i ordered a birth certificate and when i spoke to the lady about my order and she said...

GetHuman1638110's customer service issue with VitalChek from November 2018

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The issue in GetHuman1638110's own words
i ordered a birth certificate and when i spoke to the lady about my order and she said that the name was richard brian bassano i said yes , but he had his name changed and i not knowing that the birth certificate does not she never told me that when i spoke toher or i would have made the change, however they charge me **.oo for a lte*ter stating they don't ave a richard brian bassano. when this could have been handled and i would not be out the money for they said no refund. which is to me a rip off . I feel that I have been ripped off and that it ins*e fair to pay **.oo dollars to look on a computer for records.
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VitalChek

Customer service issue
Reported by GetHuman1638110
Nov 27th, 2018 - 9 mons ago
I have an issue with VitalChek too
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GetHuman1638110 started working on this issue
Nov 27th, 2018 4:47pm