Hi! Back in May I ordered (order * ********) my marriage certificate, and paid to have...

GetHuman1465676's customer service issue with VitalChek from November 2018

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The issue in GetHuman1465676's own words
Hi! Back in May I ordered (order * ********) my marriage certificate, and paid to have it shipped to Social Security. It arrived, but the woman didn't notice that it wasn't the correct certificate as it belongs to a completely different person. I have sent two reports to Vitalchek, and NO response yet. Because you didn't send the correct document there is a huge delay for me, and they have a limited time frame. I need you to send the correct document immediately!!!*To: *Joanna Gomez Federal Benefits Unit***** Santo Domingo Place*Consulate*US Embassy*Washington, DC *****-****
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Customer service issue
Reported by GetHuman1465676
Nov 1st, 2018 - a mon ago
I have an issue with VitalChek too
Seen by 2 customers so far
Similar issue to 1277 others
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GetHuman1465676 started working on this issue
Nov 1st 6:11pm
GetHuman1465676 indicated the issue is not fixed yet.
Nov 1st 6:17pm