I have an order number of ******** in which was canceled stating the reason is because...

GetHuman1020828's customer service issue with VitalChek from August 2018

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I have an order number of ******** in which was canceled stating the reason is because the mother maiden name is wrong and the father name is missing, my biological mother and father died when I was three yrs old. her name was Vanessa Burks my dad name was Manuel Francis. my adopted mother Helen Rose McNeely was never married and changed my name from manuel ernest francis jr to manuel ernest mcneely jr when I was three years old. I was born jan **, **** in long island college hospital, the only reason I know that is because at the age of ** I seen my birth certificate ONE time and one time only till this day. helen rose mcneely died recently, I have no idea of any siblings she may have. I can tell you she adopted me from an agency named Gram wyndham. I have given you guys all of the information I know Iam trying to obtain my commercial diving license.... PLS HELP!!! Thank You
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VitalChek

Customer service issue
Reported by GetHuman1020828
Aug 21st, 2018 - 4 mons ago
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Seen by 11 customers so far
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Timeline
GetHuman1020828 started working on this issue
Aug 21st 10:15pm
GetHuman1020828 indicated the issue is not fixed yet.
Aug 22nd 3:52am
GetHuman1020828 confirmed the issue is fixed. Hooray!
Aug 23rd 2:30am
GetHuman1020828 confirmed the issue is fixed. Hooray!
Aug 23rd 6:51am
GetHuman1020828 confirmed the issue is fixed. Hooray!
Aug 23rd 11:19pm
GetHuman1020828 confirmed the issue is fixed. Hooray!
Aug 24th 5:58am
GetHuman1020828 confirmed the issue is fixed. Hooray!
Aug 27th 5:46pm
GetHuman1020828 confirmed the issue is fixed. Hooray!
Sep 1st 2:19am
GetHuman1020828 confirmed the issue is fixed. Hooray!
Sep 5th 8:50pm