I HAVE A TEXT THAT SAID EL PASO, TX. CANCELED MY APPLICATION AND RETURNED MY MONEY TO Y...

GetHuman-lavonja's customer service issue with VitalChek from July 2018

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The issue in GetHuman-lavonja's own words
I HAVE A TEXT THAT SAID EL PASO, TX. CANCELED MY APPLICATION AND RETURNED MY MONEY TO YOU.*DO YOU KNOW WHAT THE PROBLEM IS?*IT HAS MY MARRIED NAME. THIS EMAIL SHOWS MY MARRIED NAME. *CAN YOU CORRECT THAT TO BIRTH NAME THAT I THOUGHT I PUT THERE. "EDNA LAVON RAMSEY" IF THAT IS*THE PROBLEM, HOW DO WE FIX IT?**LAVON.JARRELL@YAHOO.COM********-*****Summary of Charges*Birth : Lavon Johns Jarrell $**.**(USD)*Processing: $**.**(USD)*Shipping: $**.**(USD)*Tax: $*.**(USD)*Total $**.**(USD)
GetHuman-lavonja did not yet indicate what VitalChek should do to make this right.
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How GetHuman-lavonja fixed the problem
NOT SURE IT IS FIXED YET... NO DOCUMENT IN HAND OR A NOTICE THAT IT IS ON THE WAY! ALL I DID WAS TO FILL OUT THE FORM THAT WAS ORIGINALLY SENT WITH THE CONFORMATION NOTICE AND EMAIL IT IN.
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VitalChek

Customer service issue
Reported by GetHuman-lavonja
Jul 26th, 2018 - 10 mons ago
I have an issue with VitalChek too
Fixed
GetHuman-lavonja shared how to fix
Seen by 18 customers so far
Similar issue to 595 others
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Timeline
GetHuman-lavonja started working on this issue
Jul 26th, 2018 2:05am
GetHuman-lavonja indicated the issue is not fixed yet.
Jul 26th, 2018 5:06pm
GetHuman-lavonja indicated the issue is not fixed yet.
Jul 26th, 2018 5:08pm
GetHuman-lavonja indicated the issue is not fixed yet.
Jul 26th, 2018 5:11pm
GetHuman-lavonja confirmed the issue is fixed. Hooray!
Jul 31st, 2018 12:44am
GetHuman-lavonja confirmed the issue is fixed. Hooray!
Jul 31st, 2018 12:48am
GetHuman-lavonja indicated the issue is not fixed yet.
Aug 3rd, 2018 11:45am
GetHuman-lavonja indicated the issue is not fixed yet.
Aug 3rd, 2018 11:46am
GetHuman-lavonja indicated the issue is not fixed yet.
Aug 3rd, 2018 11:46am
GetHuman-lavonja indicated the issue is not fixed yet.
Aug 3rd, 2018 11:47am
GetHuman-lavonja indicated the issue is not fixed yet.
Aug 3rd, 2018 11:51am