I ordered a marriage certificate but don't n*ed it any longer

GetHuman818628's customer service issue with VitalChek from June 2018

Help with my VitalChek issue
Cancel order ... I want to cancel my order * ********. I don't need the certificate any longer
You cannot talk to someone I called many times today.. one time I was on hold for ** minutes with no satisfaction
Cancel my order and credit my card for the full amount that was already charged
Tried calling at least ** times today if not more
Help with my VitalChek issue
How GetHuman818628 fixed the problem:
After waiting on the line all day practically they wouldn't cancel my order said it was too late even though it has only been * business days since ordering. Not happy with this company
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VitalChek

Copy of marriage certificate
Customer service issue
Reported by GetHuman818628
Jun 25th, 2018 - 2 mons ago
I have an issue with VitalChek too
Fixed
GetHuman818628 shared how to fix
Seen by 20 customers so far
Similar issue to 434 others
0 customers following this
Items needed
Name
Order number
Email address
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Phone number
Timeline
GetHuman818628 started working on this issue
Jun 25th 4:16pm
GetHuman818628 shared this issue with others over email
Jun 25th 4:20pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 5:55pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 6:02pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 6:08pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 6:21pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 6:34pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 6:49pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 6:55pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 7:46pm
GetHuman818628 indicated the issue is not fixed yet.
Jun 25th 9:34pm
GetHuman818628 confirmed the issue is fixed. Hooray!
Jun 26th 6:14pm