Hello. I was charged a $** fee although I never completed my order. I was requesting a...

GetHuman771893's customer service issue with VitalChek from June 2018

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Hello. I was charged a $** fee although I never completed my order. I was requesting a birth * certificate for my adult son for a passport. When I got to the page that said action required, I decided to contact him and have him go through the process instead of me doing it. This was on *******. I never completed the request but was still charged $** for some reason. Order Number: ******** Pin:******, per "Your Order is Not Complete!" page
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VitalChek

Customer service issue
Reported by GetHuman771893
Jun 11th, 2018 - 9 mons ago
I have an issue with VitalChek too
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Seen by 8 customers so far
Similar issue to 118 others
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Timeline
GetHuman771893 started working on this issue
Jun 11th, 2018 3:42pm
GetHuman771893 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 6:04pm