I ordered a birth certificate from Buffalo, NY. I received an email saying there was no record in that name. The suburb is actually Kenmore, NY. I want to know that you are going to get this birth certificate. You have already charged my debit card, $**.**. I hope you are not planning on charging me without sending me the birth certificate. The order number is ********, the pin number is ******, Gregory Capell. Thank you.
I trust that VitalChek will make this right and come up with a resolution that is fair.