I ordered a birth certificate from Buffalo, NY. I received an email saying there was n...

GetHuman762121's customer service issue with VitalChek from June 2018

2 views
 | 
269 similar
 | 
0 following
Help with my VitalChek issue
First: share to improve GetHuman762121's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman762121's next move: talk to VitalChek when they open (we'll send a reminder).
VitalChek's call center is closed now. We will text or email GetHuman762121 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman762121 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman762121 may need:
Name, Order number, Email address, Billing address, and Phone number
The issue in GetHuman762121's own words
I ordered a birth certificate from Buffalo, NY. I received an email saying there was no record in that name. The suburb is actually Kenmore, NY. I want to know that you are going to get this birth certificate. You have already charged my debit card, $**.**. I hope you are not planning on charging me without sending me the birth certificate. The order number is ********, the pin number is ******, Gregory Capell. Thank you.
GetHuman762121 did not yet indicate what VitalChek should do to make this right.
I have an issue with VitalChek too
How GetHuman762121 fixed the problem
We are waiting for GetHuman762121 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get VitalChek's attention and get better help faster. Tap below to get started.
Having VitalChek issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would VitalChek email you?
This email address isn't valid
Follow this issue
See how GetHuman762121 fixes it.
This email address isn't valid

VitalChek

Customer service issue
Reported by GetHuman762121
Jun 8th, 2018 - 4 mons ago
I have an issue with VitalChek too
Not resolved
Seen by 2 customers so far
Similar issue to 269 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman762121 started working on this issue
Jun 8th 2:53am