My package was left out in the heat and the omega * oil caps along with some other oil...

GetHuman837883's customer service issue with Vitacost from June 2018

Help with my Vitacost issue
The issue in GetHuman837883's own words
My package was left out in the heat and the omega * oil caps along with some other oil filled capsules are stuck together. The bottles will not stand up as the heat caused the plastic to swell on the bottom. I have a ** or ** ft front porch but they were left at the driveway door that's not a drop off..*Some of my products are ruined.****.***.*****Kathy Dockery***** Simpson Rd*Knoxville Tn ******Order date.. *****Pick ticket.**********Container ID **********Total **.********@***.com
GetHuman837883 did not yet indicate what Vitacost should do to make this right.
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How GetHuman837883 fixed the problem
Yes, Vita Cost is great at fixing these issues.. they are sending out another package. It wasn't their fault but FED EX putting it on the driveway instead of the front porch..Love Vita Cost !!
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Vitacost

Customer service issue
Reported by GetHuman837883
Jun 30th, 2018 - a yr ago
I have an issue with Vitacost too
Fixed
GetHuman837883 shared how to fix
Seen by 5 customers so far
Similar issue to 29 others
0 customers following this
Items needed
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Timeline
GetHuman837883 started working on this issue
Jun 30th, 2018 11:16pm
GetHuman837883 confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 12:22am
GetHuman837883 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 1:23pm