In October, ****, I placed an order with Vitacost. By three weeks, it had not come, so...

GetHuman5898021's customer service issue with Vitacost.com from March 2021

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The issue in GetHuman5898021's own words
In October, ****, I placed an order with Vitacost. By three weeks, it had not come, so Vitacost kindly, graciously replaced the entire order at no extra charge. Recently, a neighbor came to our door with the original shipment. It seems that it had been delivered to her front door, which she never uses, opting instead for the door through her garage. Since I now have a double shipment of our October order, please feel free to charge me for the second shipment. *Thank you.*Sincerely, *Kathleen Zellers

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Vitacost.com

Customer service issue
Reported by GetHuman5898021
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 592 others
0 customers following this

Timeline

GetHuman5898021 started working on this issue
Mar 29th 1:38am

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