Received orders but missing one item.

GetHuman5533705's Track order issue with Vitacost.com from December 2020

Help with my Vitacost.com issue
The issue in GetHuman5533705's own words
The problem: Received orders but missing one item.

GetHuman5533705 did not yet indicate what Vitacost.com should do to make this right.

How GetHuman5533705 fixed the problem
Since this was a gift from my brother and sister-in-law, I contacted them. They contacted you and found out the item will arrive this Thursday as a separate shipment. Thank you for your prompt response.
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Vitacost.com

Track order issue
Reported by GetHuman5533705
Dec 8th, 2020 - 3 months ago
Fixed
GetHuman5533705 shared how to fix
Seen by 7 customers so far
Similar issue to 592 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5533705 started working on this issue
Dec 8th, 2020 3:52pm
GetHuman5533705 confirmed the issue is fixed. Hooray!
Dec 8th, 2020 10:58pm
GetHuman5533705 confirmed the issue is fixed. Hooray!
Dec 8th, 2020 10:58pm
GetHuman5533705 confirmed the issue is fixed. Hooray!
Dec 8th, 2020 11:03pm

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