I tried calling many times but was unable to connect.**I received my order ********* ye...

GetHuman5377620's Complaint issue with Vitacost.com from October 2020

2 views | 486 similar | 0 following
Help with my Vitacost.com issue
First: share to improve GetHuman5377620's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Vitacost.com help.
Before contacting them, items GetHuman5377620 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5377620's own words
I tried calling many times but was unable to connect.**I received my order ********* yesterday and when I opened the box some of the cherry juice had leaked from the lid onto the contents including the chocolate bars. The juice was in a ziplock bag that was not zipped up. I was able to dry out the bars and vitamins and salvage them. I refrigerated the juice and it tastes fine. However, I only received one bottle of the two cherry juice that I ordered. In addition I only received * of the * Hypericum I ordered. I wondered why the shipping box was so small. Please refund the missing Eden cherry juice and Hyland's Hypericum tablets.**Regards,*John Dale****-***-******** Hopkins Ave*Peterborough, ON*CANADA*K*H*S*

GetHuman5377620 did not yet indicate what Vitacost.com should do to make this right.

I have an issue with Vitacost.com too
How GetHuman5377620 fixed the problem

We are waiting for GetHuman5377620 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I ordered * of an item. I paid for *. I got *
FIX: I stayed on the line with Vitacost, and the woman I spoke with listened to me...received wrong product,* bottles of Fisetin* the order was for * bottle of Olive...I have really liked the service and prices at Vitacost… But, I did have a small p...What is the status of order ********* which was placed on Jan *? Usually I recei...I reported an item missing from my order **********. I found the item so all is Okay...My delivery today was placed out near my gate in a puddle of water, with rain pou...I want to exchange SOL ******* Solgar Formula VM-**r-- *** for iron free.
FIX: I called Vitacost customer service and ask how to return the item and was tol...HI my name is gregory brunson i recently order * bottles of blackstrap molasses o...I removed * items from my order, but when I logged in to pay, they reappeared in...Yesterday I sent the Order* ********* for $***.**.*For error I included the item...
Do you have a customer issue as well?
We can help you get Vitacost.com's attention and get better help faster. Tap below to get started.
Having Vitacost.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5377620 fixes it.
This email address isn't valid

Vitacost.com

Complaint issue
Reported by GetHuman5377620
Oct 17th, 2020 - 3 months ago
I have an issue with Vitacost.com too
Not resolved
Seen by 2 customers so far
Similar issue to 486 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman5377620 started working on this issue
Oct 17th, 2020 8:58pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies