I would contact the delivery company directly if I knew who they are. My order number...
GetHuman3775843's Complaint issue with Vitacost.com from October 2019
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3775843's own words
I would contact the delivery company directly if I knew who they are. My order number ********* was left yesterday, Oct. **th, in the middle of the driveway. This is a first. There was no menancing dog, no sprinklers going, no reason for this moronic mistake at all. I have been ordering from Vitacost for years. If you have any way of contacting the delivery service or can give me their number, that would be a good thing. Can you imagine backing the car out and running over my order? My neighbor called me to let me know, thankfully. I would not have discovered it until this morning if was still there at all.
GetHuman3775843 did not yet indicate what Vitacost.com should do to make this right.
I have an issue with Vitacost.com too
How GetHuman3775843 fixed the problem
I e-mailed Vitacost customer service and told them their OnTrac delivery in Sonora left my order in the middle of the driveway to be stolen or run over. I received a reply the same day thanking me for letting them know and that they would contact the carrier so this never happens again. I did appreciate this very much.
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