I originally ordered a pair of glasses I wanted the pink pair but the lady told me they...

GetHuman2053182's customer service issue with Visionworks from March 2019

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The issue in GetHuman2053182's own words
I originally ordered a pair of glasses I wanted the pink pair but the lady told me they were too big for my face and wouldn't let me order them so I went with the red ones I did not like the red ones when I got them so I tried returning them I done bought the pink ones that were too big for my face and I absolutely love them they were supposed to have transitions they never did they told me I would have to pay extra for that MyCare Care credit card I have paid for these classes over $*,*** * and I only have one pair I paid over $*** in late fees and $** in interest they have just now refunded them it has been nothing but a nightmare I now want to order my new lenses the way they were supposed to be with the transitions and I was thinking about getting a pair of sunglasses but I have paid a ridiculous amount on these glasses are ready. I am ready to take my business somewhere else cuz there are very many places and I love ordering glasses online but I would like to be compensated for some of my time and money that I've spent on these glasses I have spent a ridiculous amount I paid for them three times and then paid late fees and interest charges I am asking for credit to my account for a pair of sunglasses and for my new lenses and transitions for my glasses or to be compensated for some of my money back I've spent out

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Customer service issue
Reported by GetHuman2053182
Mar 14th, 2019 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 2 others
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GetHuman2053182 started working on this issue
Mar 14th, 2019 9:51pm